Privacy Policy

At MiniRail Works, we value the trust that our global community of model railroad enthusiasts places in us. Just as we carefully package your delicate N scale treasures, we treat your personal information with the utmost care and respect. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at scaletrainsus.com.

Information We Collect

To provide you with a seamless shopping experience for your N scale modeling needs, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information processed through our secure payment gateways.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer support team at [email protected].
• Preferences: Your product interests, such as N Scale Diesel Locomotives, Kato Unitrack, or other model railroad components.

How We Use Your Information

We use your information to enhance your model railroad journey in the following ways:

• Process your orders for N scale products and deliver them to your provided address (excluding certain parts of Asia and select remote regions)
• Provide customer support and respond to your inquiries about our products
• Improve our website functionality and product offerings based on customer preferences
• Send order confirmations, shipping notifications, and account-related information
• Prevent fraud and ensure the security of your transactions
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information only in these specific circumstances:

• Payment Processors: We share necessary payment information with trusted partners like credit card companies and PayPal to complete your transactions.
• Shipping Providers: We provide shipping companies with your name and address to deliver your N scale products.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners.

Data Storage and Security

Your data security is as important to us as the careful packaging of your model railroad components. We implement appropriate measures to protect your information:

• Industry-standard encryption for all data transmissions
• Secure servers with limited access to authorized personnel only
• Regular security assessments and updates to our systems
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

While we implement robust security measures, no online transmission is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized activity.

Your Rights and Choices

As a valued member of the MiniRail Works community, you have the following rights regarding your personal information:

• Access: You can request details about the personal information we hold about you.
• Correction: You may update or correct your account information at any time.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Opt-Out: You may opt out of marketing communications by using the unsubscribe link in our emails.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart and processing payments.
• Analytics Cookies: Help us understand how customers interact with our site, allowing us to improve the user experience.
• Preference Cookies: Remember your settings and preferences for future visits.

You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

International Data Transfers

As a global retailer serving the N scale community worldwide (with shipping limitations to certain parts of Asia and select remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during these transfers.

Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

Thank you for trusting MiniRail Works with both your model railroad dreams and your personal information. We’re committed to protecting your privacy as we help bring your N scale visions to life.